With BACC’s increased presence in the community, it has been able to reach beneficiaries through successful partnerships with other agencies such as Luton Borough Council’s Stronger Families team, local partners and other London Boroughs such as Barnet, Harrow who are looking to settle African families in Luton. As a result of this interaction, links have been established with local schools to provide support and advocacy on behalf of African families.

There are qualified staff who provide information, advice, guidance and support in the following areas:

  1. Housing and Homelessness

  2. Family and Personal Matters

  3. Counselling and Positive Parenting

  4. Health and Community Care

  5. Welfare and Benefits

  6. Education and Training

  7. Support into employment

  8. Advocacy and Translation

  9. These services are run on a drop-in and outreach basis.

We also signpost clients to other agencies who can better meet their needs

Continuing Professional Development (CPD)

Members of staff and volunteers attended conferences, meetings, training and seminars organised by partners, local agencies and local authorities aimed at updating their skills and knowledge. Over the years, we have provided volunteering/work experience opportunities for people within the community. In addition, we provide work references for active volunteers.

Publicity

Awareness of our services was raised during activities such as fundraising, social activities and word of mouth. However, word of mouth has been one of the most efficient ways of promoting BACC’s impact within the community. Referrals and signposting from other statutory organisations is another source of publicity. Since BACC is the only Community Centre in Luton and Bedfordshire which is diverse in the range of service users, up to 45% of service users from other ethnic minority groups have been able to access services. We make use of our social media platforms and our website to promote our services.

Family Fun Day

The family fun day takes place three times a year (autumn, spring and summer). It is a forum for families in Luton to come together for a day filled with activities for all ages. There are usually lots of activities like face painting, raffle draws, games and fun competitions with prizes for winners. It also serves as an opportunity to raise funds.

Lunch Club

One main highlight of the year was the weekly lunch club funded by People’s Health Trust which had between 20-25 attendees and 40 registered participants. 

Annual General Meeting (AGM) and End of the Year Party

This takes place once a year. It is a forum for sharing our achievements, success stories and for getting feedback from our clients, service users, volunteers, partners and friends of BACC. The end of year party takes place immediately afterwards.